A Gurugram man says he has used the ride-hailing services of Uber in many countries, but for him the multinational takes the cake in India.
Rohit Arora, a developer and tech reviewer, recently booked a cab that might as well have been from a “junkyard”, he said while sharing pictures from the ride on Monday.
“I have booked Uber in many countries but in India it’s the worst,” he wrote in an X (formerly Twitter) post.
Arora, who has his own car, explained that he uses Uber to avoid driving to his workplace or to get around, because of meetings or other team calls that usually overlap with his commute.
“I get Uber because I have a business account and I do book Premiere mostly. Sometimes I have to book Uber priority because of urgency (That’s where I got this car),” he said.
Arora’s last ride was a Priority, which soured his experience with dried-up mud on the car’s mat, which seemed like it hadn’t been cleaned for a while.
“It [hygiene] is the issue with India, but it is also Uber’s responsibility to inspect the vehicles and check what are they allowing,” the passenger wrote. “It is pretty common around the world except India.”
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